Terms of Service

bnakaran.ai is run by “ԷյԹի” LLC (AT LLC), a company registered in the Republic of Armenia at 11 Melkumov St., apt. 63, Ajapnyak, 0067; tax ID (TIN) 00133955. In these terms, “we” means that company, and “you” means the person using the service.

These Terms of Service (the “Terms”) apply to this website, bnakaran.ai, and to the web app at app.bnakaran.ai, together with everything they make and show (the “Service”).

Our Privacy Policy explains what we do with your personal data. It is part of the agreement between us, together with these Terms and any conditions the app shows you for a particular offer, such as a promo code.

You accept these Terms when you create an account, with a password or with your Google Account: the sign‑up screen says so beside the button, and there is no separate box to tick. We record which version of the Terms you accepted and when. If you don’t agree to them, please don’t create an account or use the Service.

You can read the website without an account. The parts of these Terms about the website (for example, sections 11, 16 and 17) apply to that use too.

You must be at least 16 years old to create an account. If you are under 18, please read these Terms with a parent or legal guardian: by creating an account you confirm that they agree to you using the Service on these Terms.

You may use the Service for your work, for example as a designer, a builder or an agency, and for a company you work for. If you accept these Terms on behalf of a company, you confirm that you have the authority to bind it. The company is then bound by these Terms, and “you” includes it.

An account belongs to one person. Don’t create an account in someone else’s name or by automated means, and don’t create several accounts to get more credits.

You add a home: its address, its floor plan and a few details. The Service then:

• reads the floor plan with artificial intelligence (AI) into a measured drawing that you can check and correct;
• builds a 3D model of the home that you can walk through;
• paints interior renders and 3D panoramas in the style you choose;
• estimates renovation costs at three finish levels, with quantities and the order of works;
• draws engineering plans for power, lighting and water;
• shows a directory of shops, the marketplace, where you can find what you need.

If you enter the ID of a Matterport 3D scan of your home, we import that scan’s measurements and use them for your home. Matterport’s own terms apply to the scan itself.

You can also ask us, through a form in the app, to arrange a 3D scan of your home. A request is not a purchase: the date, the conditions of the visit and any price are agreed with you before the scan takes place.

The Service is developing. We may add, change or remove features, and the AI models we use change too, so the same request can give a different result over time. Section 13 explains what we promise about availability.

Give us accurate details when you sign up, and keep them up to date, especially your email address: it is how we reach you.

You sign in with your email address and password, or with Google. If you signed up with Google, you sign in with Google from then on. An email address already registered with a password keeps signing in with its password and can’t be used to sign up with Google.

Keep your password to yourself and don’t let others use your account. You are responsible for what is done with your account, unless it was done because of a fault on our side. If you think someone else has used it, change your password and tell us at once at info@bnakaran.ai.

We send you emails that the Service needs: confirming your address, resetting your password, invitations to shared homes and news about your homes, such as a finished or failed render. They are part of the Service, not advertising.

Features that make something for you are paid for with credits (“Credits”). The app shows what a result costs before you start, and your balance at all times.

You can buy Credits in the app, and you can also be given them: welcome Credits when you sign up, Credits from promo codes, and Credits our team grants. Bought Credits never expire. Given Credits may have an expiry date, which the app shows next to them; given Credits not used by then expire.

The price of Credits is in Armenian drams (AMD) and is shown before you pay; a discount or a promo code may lower it. You pay by bank card through Ameriabank’s virtual POS (vPOS). Ameriabank processes your card details: we never see or store them. Bought Credits are added to your balance when the payment goes through.

Each purchase gets a numbered invoice, which we email to you and which you can download in your account, and a fiscal receipt (e‑HDM), as the law of the Republic of Armenia requires.

If you want your money back for bought Credits you haven’t used, write to info@bnakaran.ai. We handle such requests under the Law of the Republic of Armenia “On Protection of Consumers’ Rights”.

Some features are paid for once per home and then stay open for that home: the 3D model and the walk‑through. The others are charged each time you make a result, including when you make it again.

If a result fails because of a problem on our side, the Credits it took are returned to your balance, normally automatically. If you think Credits were taken wrongly, write to info@bnakaran.ai and we will look into it.

Credits are not money and not a deposit. They can’t be exchanged for cash, sold or moved to another account; money comes back only as a refund of unused bought Credits under section 5.5. Credits end when your account is closed.

We may change how many Credits a feature costs. A new cost applies from when the app shows it, never to Credits already spent.

A promo code or promotion may come with its own conditions, such as an expiry date or one use per person; the app shows them when you use it. If a code is used against its conditions or by abusing the Service, we may cancel the Credits it gave.

You keep all rights in what you upload or give us: floor plans, photos, reference pictures, links and text (“Your Content”). We don’t become its owner.

So that we can run the Service for you, you give us a non‑exclusive, worldwide, royalty‑free permission to store, copy, process and adapt Your Content and your Results (section 7): to read your plan, make your Results, show them to you and to the people you share them with, keep backups and keep the Service secure. This includes sending them to the service providers named in our Privacy Policy, such as the AI providers that paint renders, only for that purpose.

We use this permission only to provide the Service. When you delete something in the app, it disappears from your account at once, and from then on we only keep it stored: it isn’t erased automatically, but stays in our database and storage until you ask us to erase it. Write to info@bnakaran.ai from your account’s email address: we erase it within 48 hours of your request, and it is gone from our backups within a further day. The permission ends when it is erased, except for copies the law requires us to keep.

We don’t publish your plans, homes or Results, and we don’t use them in our marketing, without your permission.

You must have the right to use everything you upload. A plan from your purchase documents, or one you drew yourself, is fine. A plan, photo or design that belongs to someone else needs their permission. Don’t upload other people’s personal data unless it is needed and you are allowed to share it.

When you paste a link to a picture (for example, a Pinterest pin), we fetch the picture from that address and use it as a style reference for your home. Make sure you may use it that way.

We claim no ownership of your Results. You may use them for any lawful purpose, including commercially: show them to builders, shops and buyers, put them in a listing or in your own design work. If you publish them, you are responsible for that use, as you would be for any other picture or document.

AI makes similar pictures for similar requests, so Results like yours may be made for other people. You get no exclusive right to a style, a layout or a design, and we may use the same styles and models for everyone.

Results can contain mistakes: a wall read in the wrong place, a missed window, a wrong quantity, a lamp that isn’t where the drawing puts it. Check them, and correct the drawing where it is wrong; Results made from a corrected drawing follow the correction.

Cost estimates are calculated from price lists we collect and from the measurements of your drawing. They are a guide, not a quote, an offer or a promise that a shop or builder will charge those prices. Real costs depend on the condition of the home, the materials you choose, the builder and the date.

Engineering plans show a sensible layout of sockets, switches, lights, circuits and pipes to discuss with your electrician or plumber. They are not made or checked by a licensed engineer, they don’t replace a design where the law or your building requires one, and they don’t check load‑bearing walls, gas, the building’s shared systems or permits. For structural, electrical, gas or plumbing work, use qualified professionals. Nothing the Service makes is professional engineering, design or construction advice.

Renders and panoramas show how a room could look. Furniture, materials, light and proportions in them are approximate.

You can invite other registered users to view or to edit one of your homes. They see the home and its Results, including its address and plans, and people you allow to edit can change it. You can withdraw their access at any time.

Some Results, such as renders, can be shared by link. You choose who can open it: anyone who has the link, for the time you set, after which it asks them to sign in; or only people signed in to bnakaran.ai. Anyone you send a link to can pass it on. Making a new link for the same Result switches the old one off.

You decide what you share and with whom, and you are responsible for that choice. What the people you share with do must keep to these Terms too.

The marketplace (“Marketplace”) is a directory of independent shops and companies (“Partners”). We show their details, photos and, where there is one, a 3D tour of their showroom. We don’t sell their goods or services and we are not a party to anything you agree with them.

When you call a Partner, open its website or ask for directions, you deal with the Partner or with a maps service directly. Their own terms apply to what you buy, and the Partner, not us, is responsible for its prices, stock, quality, delivery and guarantees.

Where the app links your materials to a Marketplace category, that is a suggestion of where to look, not a recommendation of a particular Partner.

The Service, its software, design and texts, the bnakaran.ai name and logo, our price lists and our style libraries belong to us or to those who license them to us, and are protected by copyright and other intellectual property laws.

While your account is open, we give you a personal, non‑exclusive, non‑transferable right to use the Service under these Terms. It gives you no other rights in the Service, and none of its parts may be copied, sold or licensed to others.

Nothing in these Terms limits our liability for harm we cause intentionally or by gross negligence, for harm to life or health, or in any other case where the law does not allow liability to be limited.

Otherwise, we are not liable for:

• decisions you make on the basis of estimates, renders or engineering plans, without checking them as section 7 asks;
• the work, goods or prices of builders, shops or Partners;
• indirect losses, such as lost profit or lost opportunities;
• losses caused by your breach of these Terms, or by events beyond our reasonable control, such as a failure of the internet, of a provider’s service or force majeure.

You can stop using the Service at any time and delete your account on the app’s My Profile page. The deletion takes effect at once: you are signed out on every device and can no longer sign in. What happens to your data then, and how to have it erased, is explained in our Privacy Policy. If you have bought Credits you haven’t used and want a refund, write to us before you delete the account (section 5.5).

We may suspend or close an account that seriously or repeatedly breaks these Terms, puts other people or the Service at risk, or that the law requires us to close. Where we can, we tell you why first and give you a chance to respond. If we close the Service as a whole, section 13 applies.

When the account is closed, your right to use the Service ends and unused Credits end with it (section 5.8). A refund of unused bought Credits is handled under section 5.5.

The parts of these Terms that by their nature apply after the end stay in force: the permission for copies that remain for a time (section 6.2), your right to use your Results (section 7.1), our rights in the Service (section 10), and sections 17, 18, 19, 22 and 23.

If something goes wrong, please write to us first at info@bnakaran.ai, saying what happened and what you would like us to do: most problems are solved that way. We will answer and try in good faith to settle the matter with you within 30 days of your message.

A dispute we can’t settle within those 30 days may be taken to the competent court of the Republic of Armenia under the rules of jurisdiction of Armenian law, including a court that the law lets you choose as a consumer. Contacting us first does not take away your right to complain to the public authorities that protect consumers.

Each of us bears our own costs of a dispute, unless a court decides otherwise under the law.

A claim must be brought within the limitation periods set by the Civil Code of the Republic of Armenia. These Terms don’t shorten them.

These Terms, the Privacy Policy and any conditions the app shows for a particular offer are the whole agreement between you and us about the Service. They replace any earlier versions you accepted.

If we don’t enforce a right under these Terms at once, we keep it: we can still rely on it later.

If a court finds part of these Terms invalid, the rest stays in force, and the invalid part is replaced by the valid rule closest to its purpose.

You may not transfer your account or this agreement to someone else. We may transfer the agreement to a company that takes over the Service, if your rights under it stay the same; we will tell you before that happens.

These Terms are published in Armenian, Russian and English. If the versions differ, the Armenian text prevails.